Frequently Asked Questions

1.Q: Why shopping on ChiGhdSalesOnline,Inc.?

A: Here provides you with authentic electronics from original factory directly at unbeatable prices! You will enjoy 35% more discount if you purchase now.

2.Q: Are my details secure?

A: Yes! All the information we ask for when you place your order is essential for us to process your order and keep you up to date on the latest offers available from chighdsalesonline.com. We use the latest SSL encryption (128 bit) technology to ensure all your details are kept secure. We do not sell, rent or otherwise pass on any of your details to other parties.

3.Q: Is it safe to pay by credit card though the internet?

A: We use the most advanced technology available to ensure that your data is protected.The electronic bank system is completely secure and you should have no concerns with safety.

4.Q: Which styler is best for my hair type?

A: GHD IV Styler MK4 Dark - ideal for shorter, textured styles or men's hair.
GHD Pretty in Pink - suitable for mid length to long hair. Perfect for achieving straight, curls, flicks and waves.
GHD Pink Kiss IV - the wider plates are ideal for use on long, thick hair and ideal for styling large sections.

5.A: How can I pay online?

Q: There are currently three ways to pay. Customers can finish online payment with credit card or debit card. If customers don't have credit cards available, or need to buy large sums of goods, we strongly recommend Western Union Money Transfer.

6.Q: I need to cancel an order. How can I do this?

A: Orders are processed quite quickly, sometimes within minutes after it is received. Therefore, requests to cancel orders must be sent ASAP. Contact us as soon as possible by sending emails to us. Email is monitored constantly during business hours. Please pay attention that we can no t cancel an order after shipping.

7.Q: Will I get an order confirmation?
A: We will send you a confirmation email detailing the exact order received shortly after your order is placed.

8.Q: What if I'm not in when you deliver?
A: Deliveries will usually be made Monday to Friday (also Saturday in the case of goods being delivered within 5 days under Standard delivery terms), between 9am and 6pm.

9.Q:How soon can your services start?

A:Generally we can start services within 48 hours.We often start services the same day when we are contacted .

10. Q: Do you have discount coupon available on-line?

A: Yes. We can often offer discount coupon for our customers.

11.Q: How long is delivery?
A: Delivery usually takes about a week but customers usually receive their order in about a week.If your order exceeds this time then please contact us and we will chase things up for you.

12.Q: Are all your items in stock?

A: Yes, but occasionally the stock levels might reduce due to demand. If for any reason an Item is still displayed and you pay then we will contact you as quickly as possible and refund you.

13.Q: Does your product ship Worldwide?

A:Yes, our product ship worldwide to most countries on the globe.

14.Q: Do you do wholesale business?

A: Yes,welcome wholesale business.Please contact us for your further demands.

15.Q: Do I have to sign for delivery?

A: Yes,all orders require a signature.

16.Q: How long will it take to process my return?

A: We process all returns in the order they are received, and we do process them as quickly as possible. On all returns and exchanges, processing may take up to 15days.

17.Q:What about the further help?

A:If you need the further help please contact us or e-mail us and we will give you the best service.